Case Studies

At Aspects Care, Handsworth branch, we can support vulnerable adults to move home, access training, reduce isolation, apply for benefits and reduce debt. We tailor support to the individual, to ensure each citizen receives a personalised support service in order to meet their needs and achieve their goals.
Please see below for case studies.
Case Study One

JL was referred to Aspects Care Ltd in 2015 by her CMHT requiring support to move to a suitable accommodation. She is diagnosed with Learning Disabilities and Emotionally Unstable Personality Disorder.
During initial assessment it became apparent that JL was unable to manage her personal hygiene and accommodation hygiene, or attend to her diet. JL was extremely isolated and would not venture out into her community without support. She needed to move from her current location because she was being financially exploited by people in her area. She also needed to move to a ground floor property due to epilepsy and resulting mobility problems.
The allocated support worker educated JL on abuse and the actions the company will take if abuse is suspected. This process is completed with all citizens upon entering the service via Citizens Induction packs which also include information about SP support criteria, complaints and compliments processes, a guide to risk assessments, health and safety, SP citizens file paperwork, and role of support worker. JL was supported to move to a ground floor property in a different area. Moving helped her become less vulnerable to financial abuse, and also prevented exacerbation of her mobility problems.
JL was supported through her PIP review and was again awarded high level care and mobility components. JL was referred to social services for an assessment of care needs. She was supported through the assessment and awarded a care package; she now has carers visit her twice daily to ensure she attends to her personal hygiene, maintains a safe and clean environment, and also maintains a balanced and healthy diet. JL was also supported to access a day centre in her local area, where she has made friends and is now confident enough to attend on her own. JL achieved all of her support needs and was exited from the service in early 2015.

Case Study Two

SI was referred to Aspects Care Ltd in mid 2014 by Kingstanding CMHT. She is diagnosed with Recurring Depressive Disorder stemming from traumatic events in Iran. She was assessed as requiring support to move home, access benefits and to reduce social isolation. SI would occasionally go out with her husband but never out on her own. Her daily routine consisted of drinking tea and sleeping on the floor in the corner in her lounge. SI was living in a property too small to house her partner and two children. SI was delusional; she believed the ‘dead’ were talking to her and telling her to jump from her flat. This was a big risk factor as SI was living on the ninth floor of a tower block.
Aspects Care recognised the need to move as a priority. She was supported to apply, bid for, and move into Birmingham City council housing. SI moved to a three bedroom property with a garden, which was adequate for her family’s needs. SI was supported to help set up utilities and source furniture to complete her new home. She was supported to apply for PIP and was awarded the high level care component. To help towards reducing social isolation, SI was supported to access a free concessionary bus pass to financially aid her to travel. She was then supported to develop confidence with travelling on the bus to her medical appointments and to activities organised by Aspects Care Ltd Citizens Involvement Team. SI was supported to access an ESOL Course, which in turn helped reduce her social isolation as she began attending the course with a friend. Her husband was educated on how to deal with correspondence from DWP.
As SI had achieved all her support needs, and there was adequate support in place, she was successfully exited from the service in August 2015 having achieved all of her support needs.

Case Study Three

DC was referred to Aspects Care Ltd in mid 2013 by Warstock Lane CMHT. He was diagnosed with Depression and Psychosis. DC was homeless and was ‘sofa surfing’ for the past two years.
He was assessed as requiring support to source accommodation and to access appropriate benefits. DC was supported to apply for Personal Independence Payment and was granted low level mobility and middle rate care. DC was also supported to have his Employment & Support Allowance reviewed, which resulted in it being increased. DC was supported to apply, view and move into Sustain UK supported accommodation, local to his friends and family.
DC achieved all of his support needs and was exited from the service in mid 2015.

Case Study Four

RA was referred to Aspects Care Ltd by Ladywood CMHT in February 2014. He is diagnosed with Mental Behaviour Disorder, Schizophrenia and is on the Autistic Spectrum. During the initial assessment it was observed RA made involuntary noises which also included screaming. His mother and CMHT informed this was a behavioural strategy when anxious. RA required support to look for activities to help develop a routine and to increase confidence in the community.
RA was supported to access activity groups in the community. Initially he required staff to travel with him from the house, on the bus, to sit with him during the activity and then travel back home on the bus again. RA would continue to make involuntary noises and scream whilst travelling on the bus and in the activity group. As with people on the Autistic Spectrum, RA lacked social skills to hold a general conversation with strangers and to change his routine. However, as the weeks progressed and RA built rapport with his support worker, he started to engage in a short conversation. RA was also spending more time on his own in the activity. RA was supported to change his routine by booking support sessions on a different day.
RA made good progress and is travelling on the bus to the activity and travelling back on his own. RA was also working in his brother’s business making darts whenever his brother requires extra help. As this is not a regular job, RA is developing the skills to complete tasks outside his routine. RA continues to go the activity on his own. He was exited from the service in October 2015 having achieved all his targets.

Case Study Five

TB was referred to the service in November 2014 requiring support with DLA, to look for meaningful activities to reduce social isolation, and to liaise with her housing association about changing the layout of her kitchen. TB is diagnosed with Bipolar and Depression.
She had recently moved into a new accommodation and discovered she was unable to purchase a washing machine because the property did not have the relevant plumbing and space to fit a washing machine. TB had been coping with taking her washing to the launderette, however this was impacting on her finances and resulting in low mood. TB was supported to write to the housing association to request changing the layout of the kitchen in the property to enable TB to fit a washing machine. This was granted and the housing association are now in the process of refurbishing the kitchen.
TB was supported to apply for DLA and supported throughout the DLA assessment process. She was granted DLA. To help towards developing work related skills, TB was supported to apply for a DBS and to look for voluntary placement. She is now on placement in a nursery. TB’s support needs were all met and she was exited from the service in Oct 2015.

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